28
Aug
2017

Showtime Hit w/ Lawsuit Sued Over Failed Mayweather-McGregor Fight Streams

Written by TJB Writer in Blog
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Showtime Sued Over Failed Mayweather-McGregor Fight Streams

Mayweather, McGregor

Showtime Hit w/ Lawsuit Sued Over Failed Mayweather-McGregor Fight Streams

It’s officially time for Showtime to lawyer up! The cable network has been hit with a class-action lawsuit from customers unhappy because they were unable to stream the Floyd Mayweather Jr Conor McGregor fight on Saturday.

Some customers complained that they paid to stream the fight in high-definition through the Showtime app, but had technical issues which included error screens, delays and grainy videos.

At least one angry customer is suing Showtime for unlawful trade practices and unjust enrichment, alleging the network rushed its pay-per-view streaming service to the market without securing the bandwidth necessary to support the scores of cable-cutting fans.

Attorney Michael Fuller filed a complaint late Saturday in Oregon federal court, writing:

Instead of being upfront with consumers about its new, untested, underpowered service, defendant caused likelihood of confusion and misunderstanding as to the source and quality of the HD video consumers would see on fight night. Defendant intentionally misrepresented the quality and grade of video consumers would see using its app, and knowingly failed to disclose that its system was defective with respect to the amount of bandwidth available, and that defendant’s service would materially fail to conform to the quality of HD video defendant promised.

The complaint is seeking for each member of the class actual damages or $200 in statutory damages, whichever is greater.  The proposed class includes Oregon consumers who viewed Showtime’s app advertisement on iTunes and paid $99.99 to stream the fight, but were unable to view the fight live on the app “in HD at 1080p resolution and at 60 frames per second, and who experienced ongoing grainy video, error screens, buffer events, and stalls instead.”

Showtime SVP of sports communications Chris DeBlasio says anyone who had issues with a cable or satellite feed should contact their provider, but Showtime will handle complaints from anyone who bought the fight through Showtimeppv.com and the ShowtimePPV app.

We have received a very limited number of complaints and will issue a full refund for any customer who purchased the event directly from Showtime and were unable to receive the telecast. 

 
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