Marc Anthony Virtual Concert Streaming Service Sued Over Massive Technology Failure That Affected 100K Fans

Marc Anthony Virtual Concert Streaming Service Sued Over Massive Technology Failure That Affected 100K Fans

Marc Anthony is mentioned in a real-world lawsuit stemming from his unsuccessful virtual performance.

Loud and Live, the event’s promoter, is suing streaming service Maestro on the grounds that it failed to uphold its half of the agreement in a virtual event that dramatically imploded.

A new complaint asserts that Loud and Live approached Maestro about live streaming a Marc Anthony concert to a worldwide audience during the pandemic. The streaming service reportedly convinced Loud and Live that it could manage a stream with more than 100,000 viewers before the two parties came to an agreement.

Reportedly, more than 100,000 admirers paid between $25 and $40 for the live stream, yet Maestro’s streaming service was a complete failure.

Instead, people from all over the world complained about spending hours looking at a blank screen throughout the live feed of the concert.

In a statement addressing the mishap, Marc Anthony said,

“First of all, I want to say thank you from the bottom of my heart to the unprecedented amount of fans from all over the world that tried to log in to watch my concert tonight and were not able to join due to the overwhelming demand that caused a complete collapse of the streaming platform.”

He continued,

“I am deeply sorry for this technology failure that unfortunately was out of our control. You can rest assured that I am doing everything in my power to make sure that the people that spent their hard-earned money have the opportunity to see the show as soon as possible and will make it right for all.”

Photo via TMZ

The following day, Anthony — who shares 14-year-old twins Emme and Max with Jennifer Lopez — offered a 90-minute live and recorded concert for free on his YouTube channel. The same day Loud and Live claimed it began providing refunds.

In the documentary, Loud and Live criticized Maestro, alleging that the streaming service exaggerated its technological prowess.

Loud and Live is looking for compensation after claiming it took a significant financial blow because it had to pay upfront fees to Anthony and Maestro, as well as promote and support the concert before missing out on streaming revenues.

According to Maestro,

“We believe the claims are without merit and we intend to contest them vigorously.”

What are your thoughts on the entire situation? Let us know in the comments!

[VIA]